Has your flight arrived at its destination with a delay of more than three hours? You may be entitled to financial compensation of up to €600. You can use this template letter to make your claim to the airline.
Delayed flight compensation
Letter template
<Your name>
<Your address>
<Your eircode>
<Your email>
<Business name>
<Business address>
<Business postcode>
<Business email>
<Insert date>
Subject: Flight delay – compensation request
Reference: <booking number>
Dear Sir, Madam,
On <date> I was scheduled to fly with <name airline> from <place of departure> to <place of arrival> on flight <enter the flight number that is on your ticket>. As the flight was delayed by <number of hours (please note: the right to financial compensation only arises if your flight has been delayed by a minimum of three hours)>, I am entitled to financial compensation.
The compensation amount is set out in Section 7 of the European Regulation 261/2004. For this delay the compensation is <calculate your compensation amount using the EU Commission’s flight calculator and enter it here>. This rule applies to passengers leaving from an EU member state and to passengers departing from outside the EU who are travelling to an EU member state with a European airline.
Optional: I also incurred expenses due to the delay of the flight <number>, which were not covered by your airline: <describe the expenses you incurred, such as for an overnight hotel stay or an extra meal Read what you can claim for>. You have a statutory obligation to provide compensation for these expenses.
I request that you pay € <enter the total amount> to my account number <enter your IBAN account number>, account holder <name account holder> with payment reference ‘Compensation for flight delay’.
If I do not receive the compensation that I have requested, I will submit my complaint to the relevant supervisory authority.
Yours sincerely,
<Name and signature>
Attachments:
- Copy of booking confirmation
- Copy of flight payment transaction
- Copy of receipts: meals, transportation such as taxis, overnight hotel stays, essential items etc.
- Copy of correspondence (mail/letter announcing the flight delay)
- Copy of payment transaction(s) (expenses)
<d’ainm>
<seoladh>
<cód poist agus áit>
<ríomhphost>
Chun
<ainm>
<seoladh>
<cód poist agus áit>
<áit, dáta>
Tagairt: <uimhir áirithinte>
Ábhar: moill eitilte – éileamh cúitimh
A dhuine uasail, a bhean uasail,
Ar <dáta> d’eitil mé le <ainm aerlíne> ó <áit imeachta> go <áit teachta>. Bhain sé seo le eitilt <cuir isteach an uimhir eitilte atá ar do thicéad>. Ar theacht go dtí an ceann scríbe deiridh, bhí an eitilt tabhaíodh moill <líon uaireanta>. Táim den tuairim mar sin go bhfuil mé i dteideal airgeadais cúiteamh.
Tá méid an chúitimh sin leagtha amach i Roinn 7 de Rialachán Eorpach 261/2004. Tá an is féidir an méid a ríomh mar: < déan do mhéid cúitimh a ríomh ag baint úsáide as an áireamhán eitilte ar www.eccnederland.nl agus cuir isteach anseo é >. Baineann an riail seo le taistealaithe a fhágann ball den AE stáit agus do thaistealaithe de thionscnamh lasmuigh den AE a thaistealaíonn chuig ballstát den AE le a aerlíne Eorpach.
Thabhaigh mé speansais mar gheall ar an moill ar an eitilt, nár chúitigh d’aerlíne: <déan cur síos ar na costais a thabhaigh tú, ar nós fanacht in óstán thar oíche nó béile breise>. Tá _ agat dualgas reachtúil cúiteamh a eisiúint i leith caiteachais den sórt sin.
Iarraim ort leis seo € <cuir isteach an méid iomlán> a chur ar ais laistigh de 14 lá chuig m’uimhir chuntais <cuir isteach d’uimhir chuntais IBAN>, sealbhóir an chuntais <ainmnigh sealbhóir an chuntais> le tagairt íocaíochta ‘Cúiteamh as moill eitilte’.
Mura n-íoctar an méid cúitimh thuasluaite mar thoradh ar m’iarratas, cuirfidh mé isteach mo ghearán leis an údarás maoirseachta ábhartha.
Le dea-mhéin,
<Ainm agus síniú>
Ceangaltáin:
- Cóip den dearbhú áirithinte
- Cóip den idirbheart íocaíochta bainc
- Cóip admhálacha: béilí, iompar mar thacsaithe, tréimhsí in óstáin thar oíche, earraí riachtanacha srl.
- Cóip den chomhfhreagras (post/litir ag fógairt moill na heitilte)
- Cóip den idirbheart íocaíochta bainc (costais)