Has your flight arrived at its destination with a delay of more than three hours? You may be entitled to financial compensation of up to €600. You can use this template letter to make your claim to the airline.
Archives: Letters
Overbooked flight compensation
Were you refused to board a flight due to overbooking? You may be entitled to financial compensation up to €600. This is in addition to a new ticket or refund. You can use this letter template to claim compensation.
Cancelled bus refund
Has your bus or coach journey been cancelled? Then you are entitled to receive a refund of the full ticket price. You can use this template letter to get a refund from the bus company.
Late or non-delivery
If your purchase does not arrive within 30 days you are entitled to decide a new delivery date, in which your purchase must be delivered by or, you can cancel your order and get a full refund. You can use this letter template to inform the business of the required delivery date or to cancel your order.
Repair or replacement for faulty product
If you buy something, you are entitled to a product that works and does what you expect it to do, for example, as set out in the product description. If your purchase does not meet the expectations, the product is faulty and you are entitled to it being repaired or replaced. You can use this letter template to request a repair or a replacement from the business.
Ending a subscription
Have you been caught with a trial subscription that has automatically been renewed? Or do you simply want to cancel an existing subscription or membership? You can use this letter template to inform the business that you wish to cancel your subscription or membership.