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European Consumer Centre Ireland
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European Consumer Centre Ireland
  • Home
  • Consumer rights
    • Buying in the EU
    • Travelling in the EU
  • Take action
    • Contact the business
    • Alternative Dispute Resolution
    • European Small Claims Procedure
  • Letter templates
  • About ECC
    • Who we are
    • How we can help
    • Our EU network
    • Press and information
    • News
  • Contact us

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European Consumer Centre

Letter templates

If you experience an issue with a product or a service, your first action should be to contact the business directly. This section contains a number of letter templates that you can use in different situations to contact the business responsible for your issue.

Air Travel

  • Flight cancellation refund
  • Cancelled flight compensation
  • Delayed flight compensation
  • Overbooked flight compensation

Luggage

  • Damaged luggage compensation
  • Delayed luggage compensation
  • Lost luggage compensation

Shopping

  • Return products bought online
  • Late or non-delivery
  • Repair or replacement for faulty product
  • Ending a subscription

Travel

  • Complaint to car rental company
  • Dispute rental deposit charge
  • Cancelled train service refund
  • Cancelled ferry refund
  • Cancelled bus refund

About ECC

  • Who we are
  • How we can help
  • Our EU network
  • Press and information
  • News

Copyright 2024 The European Consumer Centre Ireland.

The Competition and Consumer Protection Commission (CCPC) is the body designated to host the European Consumer Centre in Ireland.

ECC Ireland is co-funded by the European Commission and the Department of Enterprise, Trade and Employment.

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